Returns & Exchanges

At CHITA LIVING, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all our furniture and decor. If your purchase isn't the perfect fit, we are happy to assist you with a return or exchange to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online portal within 30 days of delivery to start your return process.

• 2.
  Prepare for Pickup

  Ensure the item is disassembled and placed in its original packaging to prevent damage during the return transit.

• 3.
  Schedule Collection

  Once your request is approved, we will coordinate a convenient carrier pickup time or provide a prepaid shipping label.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.